What We Collect and Why We Collect It
When you open an account with 99bk, we collect the information you provide directly — your name, contact details, and the wallet identifier you use to fund your account, whether that is a bKash number, a Nagad account or a Rocket wallet. We collect this to
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verify your identity, process deposits and withdrawals, and keep your account secure. We also collect device and session data automatically — IP address, browser type, pages visited — to detect unusual activity and improve how the platform loads on your phone. Payment transaction records, including the
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amounts and timestamps of bKash, Nagad and Rocket transfers, are retained as required by our financial processing obligations. We do not sell your personal data to third parties for marketing. Data is shared only with the payment processors and fraud-detection services necessary to run the platform.
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Where local law in Bangladesh requires data to be handled in a specific way, we follow those requirements. If you are unsure whether accessing our platform is permitted under your local law, you should check before registering. We retain account data for as long as your
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account remains active and for a period after closure as required by applicable obligations.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.